Refund Policy

DraftBuddy offers monthly and annual subscription plans. Plans include usage limits and feature access that renew each billing period unless canceled.

Annual plans are billed upfront and may include a discount compared to monthly pricing.

Subscriptions renew automatically until canceled. You can manage payment methods, invoices, cancellation, upgrades, and downgrades at any time through the billing page in DraftBuddy and the Stripe billing portal.

Cancellation stops the next renewal. Your plan features remain available until the end of the billing period you have already paid for, and no further charges are made after that.

If you are charged in error — including duplicate charges, charges after a completed cancellation, or a verified technical failure that prevented you from using the service — DraftBuddy will refund the charge in full. Contact marketing@freedomcoastinnovations.com and include the invoice or charge details.

For all other situations, refund requests made within 14 days of a charge are reviewed case by case, considering account activity during the period, plan type, and any promotional pricing. Partially used billing periods outside that window are generally not refunded; canceling instead stops future charges while keeping access through the paid period.

Where the law of your region requires a refund, that law applies.

If a payment fails, Stripe retries the charge. While a subscription is past due, paid features may be limited, and continued failure results in the subscription being canceled and the workspace returning to the free plan.

Upgrades take effect immediately and are prorated by Stripe, so you are only charged for the remainder of the current billing period at the new rate. Downgrades take effect at the next renewal, and you keep your current plan's features until then.

Billing and refund questions should be sent to marketing@freedomcoastinnovations.com. Include your account email, workspace name, and the invoice or charge in question. The team aims to respond within 1-2 business days.